The missing ingredient -- Be audacious -- Where were you? -- The greatest gift -- What's the agenda? -- The billionaire and the minister -- Beware of a cart pulling a horse -- Found guilty -- Never steal a bacon sandwich -- Oops -- Don't forget your wallet -- A night in the garbage bin -- Don't wait -- A lttle help for your friends -- Make it so -- A puppy tale -- The carrot and the stick -- Draw them in -- Color me pink -- Are you clever or wise? -- For the sheer joy of it -- A tale of two cities -- To die for -- Start an epidemic -- Build it first -- A pebble in a pond

1. Customer relations
2. Consumers -- Professional relationships
3. Interpersonal relations