Communicative English for hotel personnel / Kanitta Utawanit

Author	Kanitta Utawanit
Title	Communicative English for hotel personnel / Kanitta Utawanit
Imprint	Bangkok : Thammasat Univ. Press, 2000
Edition	11th ed
Descript	(11), 209 p. ; 28 cm

CONTENT

Reception: Taking a reservation by phone ; At the reception desk ; Cashier -- Information: Giving and taking messages ; Services ; Giving someone dorections -- Restaurant: Taking an order ; Giving the bill ; Complaints -- Telephone: Switchboard operator ; Room service ; Housekeeper

SUBJECT

English language -- Conversation and phrase books (for restaurant and hotel personnel)

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