Introduction to social planning -- I : Social planning, social problems, and social services at the community level -- Getting down to cases -- Planners, planning settings, and planning choices -- Planning and the human services system -- II : Systems and social planning -- Planning as systematic problem solving -- Resource control and the planner's leverage -- Overcoming resistance to change -- Assessment and evaluation -- Assessment tools -- Getting things done systematically -- III : Coordination of services at the local level -- Inter-agency linkages: coordination at the operational level -- Strengthening operating linkages between providers -- Comprehensive coordinating mechanisms -- IV : People and planning -- Natural and "Extra-Professional" helping systems -- Volunteers as junior partners -- Citizen participation in the planning process -- The planner as an advocate -- V : Gaming and social planning -- The inter-agency cooperation game

1. Public welfare -- United States
2. Community organization
3. Social policy
4. United States -- Social policy