Thanks for the feedback : the science and art of receiving feedback well / Douglas Stone and Sheila Heen
Imprint
London : Penguin Books, 2014
Descript
348 p. ; 23 cm
CONTENT
The Feedback challenge -- Three Triggers -- Truth Triggers -- Separate appreciation, coaching, and evaluation -- First understand -- See your blind spots -- Relationship Triggers -- Don't switchtrack -- Identify the relationship system -- Identity Triggers -- Learn how wiring and temperament affect your story -- Dismantle distortions -- Cultivate a growth identity -- How good do i have to be? -- Navigate the conversation -- Get going -- Pull together