Part I : Introduction. What is organizational behavior? -- Part II : The individual. Diversity in organizations ; Attitudes and job satisfaction ; Emotions and moods ; Personality and values ; Perception and individual decision making ; Motivation concepts ; Motivation : from concepts to applications -- Part III : The group. Foundations of group behavior ; Understanding work teams ; Communication ; Leadership ; Power and politics ; Conflict and negotiation -- Part IV : The organization system. Foundations of organization structure ; Organizational culture ; Human resource policies and practices -- Appendix A : Research in organizational behavior -- Comprehensive cases

1. Organizational behavior