Part 1: The practice of human resource management -- The essence of human resource management (HRM) -- Strategic HRM -- Delivering HRM - systems and roles -- HRM and performance -- Human capital management -- Knowledge management -- Competency-based HRM -- The ethical dimension of HRM -- Corporate social responsibility -- Part 2: People and organizations -- Organizational behaviour -- Work, organization and job design -- Organization development -- Part 3: Factors affecting employee behaviour -- Motivation -- Commitment -- Employee engagement -- Part 4: People resourcing -- Strategic resourcing -- Workforce planning -- Recruitment and selection -- Resourcing practice -- Talent management -- Part 5: Learning and development -- Strategic learning and development -- The process of learning and development -- The practice of learning and development -- Leadership and management development -- Part 6: Performance and reward -- Performance management -- Reward management - strategy and systems -- The practice of reward management -- Managing reward for special groups -- Part 7: Employee relations -- Strategic employee relations -- The employment relationship -- The psychological contract -- The practice of industrial relations -- Employee voice -- Employee communications -- Part 8: Employee well-being -- The practice of employee well-being -- Health and safety -- Part 9: International HRM -- The international HRM framework -- The practice of international HRM -- Managing expatriates -- Part 10: HRM policy and practice -- HR policies -- HR procedures -- HR information systems -- Employment law -- Part 11: HR skills -- Strategic HRM skills -- Business skills -- Problem-solving skills -- Analytical and critical skills -- Research skills -- Statistical skills -- Selection interviewing skills -- Job, role and skills analysis and competency modelling -- Learning and development skills -- Negotiating skills -- Leaing and facilitating change -- Leadership skills -- Influencing skills -- Handling people problems -- Managing conflict -- Political skills -- Part 12: HRM toolkits -- Strategic HRM toolkit -- Human capital management toolkit -- Organization design toolkit -- Organization development toolkit -- Employee engagement toolkit -- Workforce planning toolkit -- Talent management toolkit -- Planning and delivering learning events toolkit -- Performance management toolkit -- Strategic reward toolkit -- Job evaluation toolkit -- Grade and pay structure design toolkit -- attitude surveys toolkit

1. Personnel management -- Handbooks
2. manuals
3. etc
4. Personnel management