Thailand Management Association yearbook & directory 2009-2010 : 45th anniversary / Thailand Management Association
Imprint
Bangkok : Thailand Managment Association, 2009
Descript
314 p. : ill. ; 29 cm
CONTENT
Section 1: TMA Board, committees & Senior Officials -- Section 2: About the TMA -- Section 3: Dedicated to management excellence -- Post knowledge-based economy -- Risk management -- Key drivers to improve the effectiveness of six sigma training -- TMA - 45 years of spreading the gospel of management principles -- Section 4: Articles of Internest -- Management principles of PTT : an interview with Mr. Prasert Bunsumpun -- Corporate performance management group : Reducing business costs -- Marketing management group : the 10 commandments in excellent customer service -- People development group : Leadership during a crisis era -- Information technology management group : Applying IT in economic recession -- Operational excellence management group : Achieving operational excellence in the ceramics industry using integrated management tools -- Section 5: Corporate excellence -- Overall corporate excellence, corporate social responsibility excellence, leadership excellence : PTT Public Co., Ltd. -- financial management excellence : Kasikornbank Public Co., Ltd. -- Human resource management excellence, Innovation excellence : Siam Cement Public Co., Ltd. -- Marketing excellence, Product and/or service quality excellence : Toyota Motor Thailand Co., Ltd. -- Corporate Improvement Excellence : Thai Beverage Public Co., Ltd. -- Section 6: TMA membership