Author | Enos, Darryl D |
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Title | Performance improvement [electronic resource] : making it happen / Darryl D. Enos |
Imprint | Boca Raton [Fla.] : Auerbach Pub, c2007 |
Edition | 2nd ed |
Connect to | http://marc.crcnetbase.com/isbn/9781420045864 |
Descript | xix, 303 p. : ill |
pt. 1. Performance improvement : getting it started -- pt. 2. Performance improvement : taking action -- pt. 3. Performance improvement : forces working for and against needed change -- pt. 4. Index