Chaotics : the business of managing and marketing in the age of turbulence / Philip Kotler and John A. Caslione
Imprint
New York : American Management Association, c2009
Descript
xiii, 206 p. : ill. ; 23 cm
CONTENT
The world has entered a new economic stage : from normality to turbulence -- Management's wrong responses to turbulence now become dangerous -- The chaotics model : managing vulnerability and opportunity -- Designing management systems for resilience -- Designing marketing systems for resilience -- Thriving in the age of turbulence : achieving business enterprise sustainability