Beyond the basics : the management guide for library and information professionals / G. Edward Evans and Patricia Layzell Ward
Imprint
New York : Neal-Schuman Publishers, c2003
Descript
x, 347 p. ; 23 cm
CONTENT
Exploring the external operating environment -- Settling into a new management post -- Analyzing the internal operating environment -- Managing organizational responibilities -- Mastering the communication responsibilities -- Assuming the control responsibilities -- Managing diversity -- Providing effective service to user communities -- Working with colleagues -- Preparing to move ahead