Training and development : enhancing communication and leadership skills / Steven A. Beebe, Timothy P. Mottet, K. David Roach
Imprint
Boston, Mass. : Allyn and Bacon, c2004
Descript
xxi, 314 p. : ill. ; 24 cm
CONTENT
Introduction to training -- How adults learn -- Conducting a needs assessment and task analysis -- Developing objectives and designing curriculum -- Developing training content -- Using training methods -- Using technology and presentational aids in training -- Developing training plans -- Delivering the training session -- Managing conflict in the training classroom -- Assessing learning outcomes -- Trends and career opportunities in training and development