Becoming fluent with computers -- File management -- Inside the system unit -- Input and output: Data in, information out -- Storing data: Electronic filing cabinets -- Buying and upgrading your computer system -- System software: The Operating environment -- Application software: Tools for productivity -- Microsoft Office -- Networks: Communicating and sharing resources -- The Internet: The network of networks -- The World Wide Web and electronic commerce -- Multimedia & visual reality -- Telecommunications: Exchanging data via the telephone system -- Computer crime and security -- Privacy and encryption -- Ethics: Standards of information age conduct -- Databases and information systems -- Systems analysis and design -- Programming languages and program development -- Careers and certification -- Artificial intelligence and other emerging technologies

1. Computers