The context: The challenge of managing people and organizations -- Understanding the context of organizations -- Culture in organizations -- The individual: Understanding and managing individual differences -- Understanding people: social perception -- Managing performance through motivation and outcomes -- The group: The building blocks of group behavior -- Turning groups into teams -- Leading people -- Organizational processes: Making decisions -- Using power and organizational politics -- Communicating effectively -- Managing conflict and negotiating -- Managing change -- The person-organization fit: Effectiveness: the person-organization fit

1. Organizational Behavior