xvii, 651 p. : col. ill. + 1 computer laser optical disc (4 3/4 in.)
CONTENT
Welcome to the changing world of work -- Managing organizations and people: who, what, and why? -- Making decisions -- Monitoring the environment -- Planning systems -- Monitoring performance through control systems -- Technology and the design of work processes -- organization design -- Managing human resources -- Understanding groups and developing effective teams -- Creating and sustaining the organization's culture -- Understanding the basics of human behavior -- Work motivation and rewards -- Basic issues in leadership -- Contemporary issues in leadership -- Building trust -- Developing interpersonal skills -- Managing change: revisitng the changing world of work