Inter-act : using interpersonal communication skills / Rudolph F. Verderber and Kathleen S. Verderber
Imprint
Belmont, California : Wadsworth Publishing, 1998
Edition
8th ed
Descript
xx, 459 p.; 23 cm
CONTENT
An orientation to interpersonal communication -- Forming and using social perceptions -- Communication in relationships -- Using language to construct messages -- Communicating through nonverval behaviors -- Holding effective conversations -- Listening effectively -- Responding with empathy and understanding -- Sharing personal information -- Using interpersonal influrence ethically -- Managing conflict -- Communicating in intimate relationships -- Communicating in family relationships -- Communicating in the workplace