AuthorChristopher, Martin
TitleThe customer service planner / Martin Christopher
Imprint Oxford : Butterworth-Heinemann, 1992
Descript viii, 125 p

SUBJECT

  1. Service industries -- Marketing

LOCATIONCALL#STATUS
Sasin Library658.8001 C556C 1992 CHECK SHELVES
Communication Arts Library658.8 C556C 1994 CHECK SHELVES