Principles of learning -- Teaching and training methods -- Audio-visual aids -- Lecture method I -- Using films in training -- Lecture method II (preparation) -- Lecture method III -- Programmed learning -- Discussion method I -- Case method I -- Discussion method II (Preparation) -- Discussion method III -- Role playing -- Discussion Method IV -- Business games -- Case method II (Preparation) -- Case method III -- Designing training programmes I -- In-basket exercises -- Evaluation of training -- Designing training programmes II (preparation) -- Field training -- Open (reserved for special methods) -- Designing training programmes III -- Designing training programmes IV -- Course administration -- Follow-up of training -- Conclusion

1. Employees -- Training