1. Analysis and framework to EIS : Case study: Ericsson's EIS: knowledge to bring people together, automatically with autonomy -- Information and systems -- How EIS differs from conventional packages -- EIS is an integrated application -- Concept of EIS -- EIS characteristics -- EIS research -- 2. Enterprise system development and deployment : Case study: the state of South Carolina EIS -- The manufacturing roots of ERP -- Stages -- Historical background -- Evolution of ERP -- Material requirements planning (MRP-I) -- Manufacturing resource planning (MRP-II) -- ERP and ERP modules -- Comparative coverage between MRP, ERP, EIS -- EIS as per the Gartner view -- 3. Implementation life cycle : Case study: logistics modernization: lessons learned from the army's largest ERP implementation -- Impact of EIS projects -- Guidelines for EIS implementation -- Implementation strategies -- Advantages and disadvantages of alternative EIS development methods -- EIS proposal evaluation -- Managing risk on EIS projects -- 4. Enterprise system selection and project planning : Case study: wm. Bolthouse farms -- EIS project management -- EIS/ERP proposal evaluation -- Project evaluation techniques -- EIS ROI issues -- Total cost of ownership -- Alternative evaluation -- 5. Business process reengineering and best practices : Case study: northwards housing — business process re-engineering -- All about the business and its processes -- Best practices in EIS -- Reengineering options -- General benefits from using EIS -- PR/BPM software -- 6. System architecture : Case study: falafel software delivers complex ERP system with TestComplete and visual studio -- EIS as an information system project -- IS/IT project management results -- System architecture and EIS -- Open source EIS -- Systems design aspects of EIS -- External EIS operation and support -- Organizing for implementation -- Aventis pharma hellas case -- 7. System installation : Case study: enterprise system installation throughout the one Vodafone initiative -- EIS installation cost -- Evaluating an EIS -- Critical success factors in EIS -- Implementation strategy options -- Levels of is/it project failure -- Break downs of EIS -- Features of successful EIS implementation -- Strategies to attain success -- 8. User training : Case study: Lancashire county council -- About user's training -- The magnitude of training -- Training example -- 9. System maintenance : Case study: Tofan Grup, Romania — the shift to systems integration -- Classification of EIS/ERP maintenance activities -- EIS/ERP system migration -- EIS/ERP upgrades -- Critical success factors -- 10. Business intelligence systems and EIS : Case study: national scorecard transforms how best buy does business -- All about BI -- Data storage systems -- Data mining overview -- Difference between data warehouse and business intelligence -- Customer relationship management -- Online analytical processing -- Questions and answers relevant to bi -- All about ITeS -- 11. EIS and supply chains : Case study: Wipro with SAP AG: equipping Sanyo to meet fluctuating consumer demand -- Concept of supply chain management -- Supply chains are alliances -- Advantages of supply chains -- Advanced planning systems -- On-line market places -- Lean manufacturing -- Key trends in supply chain management -- Magnitude of EIS in SCM -- Future research -- 12. Advanced technology : Case study: Avago technologies overhauls EIS at record speed and on budget with oracle enterprise system software -- Open architecture and EIS/ERP bolt-ons -- Middleware -- Security and EIS -- 13. Future and contemporary trends in EIS : Case study: analyzing Microsoft ERP's success in American bible society -- Futuristic trends in EIS -- Next generation of enterprise software -- Money resource planning [MRP-III] -- 14. Vendor profiles: market share and product variation : Case study: Oracle to MS SQL server migration -- Market stake of vendors -- Service-oriented architecture (SOA) -- Sap (system application and products) -- Oracle -- Peoplesoft -- J.D. Edwards -- Lawson -- BaaN -- SAGE -- QaD -- Microsoft dynamics -- Rumors about EIS/ERP bidding -- Suggestions to an ERP vendor -- A broader definition of EIS vendors

1. Information technology -- Management
2. Management information systems
3. Information resources management
4. Business planning