Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven
Imprint
Hoboken, N.J. : Wiley, c2006
Edition
2nd ed
Descript
xvii, 318 p. : ill. ; 24 cm
CONTENT
Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success.