Putting library assessment data to work / Selena Killick and Frankie Wilson
Imprint
London : Facet Publishing, [2019]
Descript
xx, 170 pages : illustrations ; 24 cm
SUMMARY
"Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include case studies to illustrate how the methodologies have successfully been applied."--Back cover
CONTENT
Introduction to library assessment -- Institutional measures of student satisfaction -- Standardised library surveys -- In-house library surveys -- Library statistics -- Qualitative feedback -- Emerging techniques -- More than measuring : using assessment holistically -- Conclusions