Chapter One: Organisation and Control of Transport in the British Isles Chapter Two: The Role of Public Transport Chapter Three: Data Collection for Public Transport Chapter Four: Service Quality and Marketing Chapter Five: The Technology of Bus and Coach Systems Chapter Six: Urban Railways and Rapid Transit Systems Chapter Seven: Network Planning Chapter Eight: Costing and Cost Allocation Methods Chapter Nine: Pricing Theory and Practice Chapter Ten: Rural Public Transport Chapter Eleven: Long-distance public transport Chapter Twelve: Some Current Policy Issues Index

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