Human interactions and relationship-centered caring -- Access to information: Informing and empowering diverse populations -- Healing partnerships: The importance of involving patients families, and volunteers -- Nutrition: The nurturing and healing aspects of food -- Spiritual and cultural diversity: Inner resources for healing -- Integrating complementary and alternative practices into conventional care -- Effects of viewing art on health outcomes -- Healing environments: creating a nurturing and healthy environment -- Healthy communities: Expanding the boundaries of health care -- Building the business case for patient-centered care -- Physician-patient relationship in the patient-centered care model -- adapting patient-centered care to diverse health care settings -- Interating quality and safety with patient-centered care -- Patient-centered care as public polity: The role of government, payers, and the general public -- Breaking down the barriers to patient-centered care

1. Medical personnel and patient
2. Hospital care