การใช้เทคโนโลยีสารสนเทศของข้าราชการกรมปศุสัตว์ส่วนกลาง / ปรารถนา พลายมาศ = The usage of information technology of the Central Bureau Livestock's Government Officers / Pradtana Plaimas
This thesis emphasizes on examining how the three factors namely, personal, organization environment, and innovation acceptance affect the way the Central Bureau Livestock’s government officers use their information technology at work. Moreover, this thesis also focuses on gathering information technology usage-related problems and suggesting way to resolve those problems. This study utilizes both quantitative and qualitative research techniques such as survey questionnaires, in-depth interviews, participant and non-participant observation. The result as tested from the hypothesis revealed through quantitative data that 1. 90 Percent of the officers used the information technology in their working hour. For example, they use Microsoft Office program for document work and they also use specific computer related programs too. 2. Under personal factor showed that age and level of position creates the variation on how they use information technology. Qualitative data also showed that 1. The environmental of the office is also one of the main obstacles. However, the officers at the center have proven to pass all 5 level of innovation acceptance. The most frequent obstacle was age factor-that is officers of older age group of 40 and up tends to have problems with learning and using information technology than other age groups. Second, the limited office space has caused problems concerning how to extend the future use of information technology in the office. Therefore, there are many ways in improving the usage of information technology for the Central Bureau Livestock. Policy wise, encouraging high rank officers to use more information technology at work is advised in order to create a good role model for their subordinates. They should increase the budget on information technology training and buying the needed computer-related equipments. Most importantly, the organization should enforce motivation for officers to view information technology as a necessity for processing governmental work.
