การศึกษาปัญหาการใช้บริการห้องสมุดกลาง ของนักศึกษามหาวิทยาลัยธรรมศาตร์ / วนิดา จินตนานุรัตน์ = A study of problems of utilization of Thammasat University Central Library services by Thammasat University students / Wanida Jintananurut
This thesis aims at studying the Thammasat University Central Library in order to survey the undergraduate students problems in using the library services together with their opinions and suggestions. The research was done through 200 questionaires completed by undergraduate users of the library. Documents were consulted and some librarians were interviewed for more details. The results of the research can be summed up as that most students agree upon the important role of the library in the studying and teaching processes. They come to use the library out of their own accord and know how to use the services from the orientation given to first year students at the beginning of the academic year. They use the library more than once a week usually during free hours. Books in Thai and books on various academic subjects are preferable. Card catalogs are used as a tool for finding materials they need. Circulation is the library service they mainly use. As to their problems, the most serious one is that the needed items have always been checked out. The students are moderately satisfied with the following : library building, collection, management, equipment, tools, reader services, staff, regulations, and all the services. As for the recommendations, the students suggest the expansion of the building, the increase in numbers of tables, chairs, and carrels, the regular cleaning of the place, the enlargement of the collection of Thai books, the improvement of reserved books and reference services, audio-visual services and library promotion. Recommendations: The Central Library of Thammasat University should take the results of this study together with the students' opinions and recommendations to be guidelines in the consideration to improve library services and operations in order to meet the needs of the majority of the clients as well as to develop a library to attain a status of real academic service center for Thammasat University as a whole.
