Author | Canel, Maria Jose, author |
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Title | Public sector communication : Closing gaps between citizens and public organizations / by Maria-Jose Canel and Vilma Luoma-aho |
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Imprint | Hoboken, NJ : Wiley Blackwell, 2019
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Edition |
1st edition |
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Descript |
x, 265 pages : illustrations ; 25 cm |
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CONTENT
What is changing in public sector communication? -- What is so special about public sector communication? -- Fragile public sector organizations -- Antifragile communication: Closing the gap through intangible assets -- Satisfaction -- Organizational culture -- Reputation -- Legitimacy -- Intellectual capital -- Engagement -- Social capital -- Trust -- Closing the gaps
SUBJECT
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Communication in public administration
LOCATION | CALL# | STATUS |
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Political Science Library | 352.384 C221P |
CHECK SHELVES
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