แผนธุรกิจแพลตฟอร์มสื อกลางการซื อขายวัสดุก่อสร้างแบบครบวงจร สําหรับผู้รับเหมาขนาดกลางและขนาดย่อม / ยภูวดล มโนมัยพันธุ์ =Business plan for a one stop marketplace platform for small-medium sized contractors / Poowadol Manomaiphan
Nowadays, the infrastructure industry has started to adopt the digital technology to leverage its business potentials and enhance customer service in order to address customer needs for convenience and additional benefits. However, selecting building material products has been a significant obstacle for construction contractors due to the scarcity of products and the fluctuation of prices leading to lengthy product selection and price comparison. In addition, delivery schedules from suppliers may not synchronize with customer requirements and may cause construction delay and cost escalation. The Rudy company provides a one-stop service marketplace platform for building material purchasing for small to medium-sized construction enterprises. The platform can ease the process of searching products, comparing prices, purchasing selected items, and arranging payment. This includes the service of scheduling delivery to fulfill the time requirement. The platform can save time and costs of construction. Moreover, it enables building material stores to manage online sales simultaneously.
The study of industry environment, industrial competitiveness, and competitor and customer betters our constructing a suitable platform. From the business feasibility analysis, the company must emphasize on testing of the real platform. Promotional strategy is necessary to encourage customers for quick decision during purchasing process on the platform. With respect to customer service, customer satisfaction plays one of the key notes with an aim for highly positive customer satisfaction throughout servicing process. The evaluation of the platform capability is analyzed in order to reinsure and continue to scale up for adequate capability to capture the potential market size with annual constant growth. Regarding the financial analysis, the initial capital investment is estimated at a total of 20 million baht with 5-year project evaluation. According to the study, the project will have NPV at 25,124,780 baht with 26 % IRR and 3 years 7months payback period. With the above environmental analysis, it can possibly be concluded that an infrastructure digital platform with one-stop service solution has potentials to become the top-of-mind service provider for small to medium-sized construction contracting enterprises