ความผูกพันต่อองค์กรของพนักงานบริการผู้โดยสารและต้อนรับภาคพื้นดินสายการบิน ABCที่สำนักงานหนึ่งในต่างจังหวัด / มิ่งขวัญ เจียงวิริชัยกูร=Organizational commitment of the ABC airlines ground employee in an office located outside Bangkok /Mingkhwan Cheangwirichaikur
The objectives of this study is to study organizational commitment and personal characteristics related to organizational commitment of the ABC airlines ground employee in an office located outside Bangkok. The population consisted of 75 staffs of the ABC Airlines. Data were collected by using questionnaire. Results indicated that the level of organizational commitment of the ABC airlines ground employee in an office located outside Bangkok as a whole was in high level. The affective commitment was moderate but the continuance and normative commitment were high. The personal characteristics, namely sex, age, education, marriage status, income, work tenure, job level and habitat, were related to the organization commitment at level.