Section I. Introduction : Why statistics for public managers and policy analysts -- Section II. Research Methods : Research Design ; Conceptualization and measurement ; Measuring and managing performance: Present and future ; Data collection -- Section III. Descriptive statistics : Central tendency : Measures of dispersion ; Contingency tables ; Getting results -- Section IV. Inferential statistics : Introducing inference: Estimation from samples ; Hypothesis testing with Chi-Square ; The T-Test ; Analysis of variance (ANOVA) ; Simple regression ; Multiple regression -- Section V. Further statistics -- Logistic and time series regression ; Survey of other techniques