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TitleConflict management : a practical guide to developing negotiation strategies
Author Barbara A. Budjac Corvette
Imprint Upper Saddle River (NJ) : Pearson Prentice Hall, cop. 2007
Descript XXIII, 306 str. : ilustr. ; 24 cm


Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation

Conflict management Negotiation in business Strategic planning

Chula Business School Library658.4053 C832C 2007CHECK SHELVES

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