Value-driven : business process management : the value-switch for lasting competitive advantage / Peter Franz, Mathias Kirchmer
Imprint
New York : McGraw-Hill, c2012
Descript
xii, 223 pages : illustrations ; 23 cm
CONTENT
Value-driven BPM: why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building an organization for value-driven BPM -- information technology for value-driven BPM -- Managing information models for value-driven BPM -- Value-driven BPM in practice -- The future of value-driven BPM