Office of Academic Resources
Chulalongkorn University
Chulalongkorn University

Home / Help

TitleNegotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle)
Author Deepak Malhotra
ImprintOakland : Berrett-Koehler Publishers, 2016
Edition First edition
Descript x, 212 pages : illustrations ; 21 cm

CONTENT

Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward


Negotiation in business Negotiation Conflict management

LOCATIONCALL#STATUS
Chula Business School Library658.4052 M249N 2016CHECK SHELVES
Central Library @ Chamchuri 10658.4052 M249N 2016CHECK SHELVES

Chulalinet's Book Delivery Request




Location



Office of Academic Resources, Chulalongkorn University, Phayathai Rd. Pathumwan Bangkok 10330 Thailand

Contact Us

Tel. 0-2218-2929,
0-2218-2927 (Library Service)
0-2218-2903 (Administrative Division)
Fax. 0-2215-3617, 0-2218-2907

Social Network

  line

facebook   instragram