Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle)

Title	Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle)
Author	Deepak Malhotra
Imprint	Oakland : Berrett-Koehler Publishers, 2016
Edition	First edition
Descript	x, 212 pages : illustrations ; 21 cm

CONTENT

Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward

Negotiation in business Negotiation Conflict management

LOCATION	CALL#	STATUS
Chula Business School Library	658.4052 M249N 2016	CHECK SHELVES
Central Library @ Chamchuri 10	658.4052 M249N 2016	CHECK SHELVES

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