Annual Member
| Author | Malhotra, Deepak, 1975-, author |
|---|---|
| Title | Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle) / Deepak Malhotra |
| Imprint | Oakland : Berrett-Koehler Publishers, 2016 |
| Edition | First edition |
| Descript | x, 212 pages : illustrations ; 21 cm |
Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward
| LOCATION | CALL# | STATUS |
|---|---|---|
| Chula Business School Library | 658.4052 M249N 2016 | CHECK SHELVES |
| Central Library @ Chamchuri 10 | 658.4052 M249N 2016 | CHECK SHELVES |
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