A business plan of the "Absolute Claim Solutions Co., Ltd” was a feasibility study to evaluate the return on investment. It was also a cohesive vision and a roadmap to success as a loss adjuster in an insurance business. The plan forecasted a realistic return based on three aspects: marketing strategy, operational plan and financial assessment.Marketing strategy using in-depth interview showed that the position of the company was its outstanding expertise in an industrial engineering. The operational plan included four steps: survey, report, presentation and negotiation. Each step must be precise and expedition.
The financial assessment suggested that a net present value (NPV) of the project is calculated at 6,642,984.20 Baht. The internal rate of return (IRR) is 130% with the payback period of 0.90 years or approximately 11 months The business plan took into account an environment and market condition, an in-depth interview with the target customers, and feasibility study under various financial assumptions. It showed a viability, stability and profitability of a loss adjuster company, the Absolute Claim Solutions Co., Ltd.