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TitleCommunication skills for health and social care
Author Bernard Moss
Imprint Los Angeles : Sage, 2012
Edition 2nd ed.
Descript x, 235 p. : ill. ; 25 cm


This thoroughly revised and updated Second Edition of Communication Skills for Health and Social Care provides an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in a unique and easy-to-use dictionary format, the book acts as a working tool which students can dip in and out of throughout their course, and continue to use once they have qualified for practice.
The updated edition includes new chapters on: Groupwork. ; Interprofessional Collaboration. ; Emotional Intelligence. ; Assertiveness. ; Information and Communication Technologies (ICT).
Offering a fresh approach to a core topic on the health and social care curriculum, each chapter suggests group activities and further reading, making this book an ideal resource for students of health, social care, social work and nursing, as well as qualified practitioners.


Acceptance -- Active listening -- advising -- advocacy -- Anti-discriminatory practice -- Assertiveness -- Assessment

Communication in social work Communication in medicine Communicative competence

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