Introduction to client-centered evaluation of practice. -- Conceptualization: naming what we see in the client situation. -- The issues: measurement theory; validity; reliability; error messages; sustainability. -- Graphing: the basics; exceptions to the rules. -- Information retrieval: finding general evidence-based practice information. -- Individualized rating scales (IRS) and structured logs. -- Behavioral observations. -- Standardized rating scales. -- Qualitative data in single-systems designs: self-monitoring. -- Measurement cautions. -- Baselining and the beginning of evaluated practice. -- AB*M**design. -- Advanced designs. -- Analysis of data: a systemic and holistic approach. -- Decision making.

1. Evaluation research (Social action programs)
2. Social service -- Evaluation