การจัดการความรู้ในองค์กร: กรณีศึกษาแผนกวิศวกรรมออกแบบเครื่องกลฝ่ายวิศวกรรมออกแบบผลิตภัณฑ์บริษัทเอกชนแห่งหนึ่ง / สายสุนีย์ กลิ่นหอม = Knowledge management in an organization: A case study of mechanic design department in product design engineering organization for a company limited / Saisunee Klinhom
Nowadays the economic situation about the business of production and distribution of goods are getting more competitive. Many organizations built the product design and development to enhance the business. It relies on an efficient staff, knowledge and experience expertise to develop a new and innovative. Therefore, knowledge management in organizations is necessary. Because of the knowledge is the key to be a sustainable growth. The objective of the study of knowledge management (KM) in the mechanical design department of the engineering design division of a private company is to demonstrate knowledge management methodology and the results of applying those tools and methods they use by studying the related theory of knowledge management. Then contact the department manager about the starting point and direction of knowledge management. After which the senior engineers about the tools used to manage this knowledge, barriers and problems. And engineers who is the user of knowledge management systems. The results was studied and transferred, including the analysis of the relationship between the results and theory. The study found that the studied case has using various tools in knowledge management. The results are expressed in terms of the skills of the employees and business results. The conclusion and suggestions are improve the training system, add the workshop of job simulation to apply the knowledge, should have the evaluation for the training, specified method to keep knowledge in data base clearly, should give the knowledge of KM to all members in department and encourage people to study and sharing to be organization culture All suggestion were dawn for the benefits of the knowledge management of mechanic design department and other organizations who seek to Study, starting the operation or further improve their own knowledge within the organization.
