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หน้าแรก Library Catalog (OPAC)

AuthorKash, Rick
TitleHow companies win : profiting from demand-driven business models no matter what business you're in / Rick Kash and David Calhoun
Imprint New York : HarperBusiness, c2010
Edition 1st ed.
Descript x, 256 p. : ill. ; 24 cm.

SUBJECT

  1. Success in business
  2. Customer services -- Management
  3. Customer satisfaction
  4. Customer relations
  5. Organizational change
  6. Organizational effectiveness

LOCATIONCALL#STATUS
Language Institute Library : SALC428.638 K19H LIB USE ONLY
Political Science Library658.4012 K19H CHECK SHELVES
Arts Library : StackHD58.8 K19H 2010 CHECK SHELVES

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