การศึกษาแนวทางการยกระดับการประกันคุณภาพภายใน ตามเกณฑ์คุณภาพการศึกษาเพื่อการดำเนินการที่เป็นเลิศของสถานศึกษาเอกชนขนาดใหญ่ในกรุงเทพมหานคร / สุนันท์ แดงประไพ = A study of guidelines to an elevation of an internal quality assurance based on the education criteria for performance excellence of large private educational institutions in Bangkok / Sunan Dangprapai
The objectives of this research are to 1) study conditions of internal quality assurance of large private educational institutions in Bangkok based on the education criteria for performance excellence, 2) propose the guidelines to elevate internal quality assurance based on the education criteria for performance excellence in line with Baldridge National Quality Program: Education Criteria for Performance Excellence 2009-2010 consisting of 7 sections, namely: Section 1: Leadership, Section 2: Strategic Planning, Section 3: Customer Focus, Section 4: Measurement, Analysis and Knowledge Management, Section 5: Workforce Focus, Section 6: Process Management, Section 7: Results. This study has been conducted quantitatively and qualitatively; the research work comprises 5 steps. These are 1) analyze relevant knowledge to set the framework and create tools; 2) collect information from questionnaires; 3) collect information from interviews and draft the guidelines to an elevation of an internal quality assurance; 4) arrange a discussion group of experts for ideas and suggestions as well as improve the guidelines to an elevation of an internal quality assurance into a complete version; 5) conclude and report the results of the research. These results are that the conditions of the practice of the education criteria for performance excellence on the whole have an average of the highest level. The conditions of the problem have an average of a low level and educational institutions have the guidelines and practices that could be examples of performance to elevate an internal quality assurance based on the education criteria for performance excellence.
