Covering disasters without becoming one / Marty Steffens -- What's probable and what's possible: what the emergency community knows and what the journalists don't / Fred Vultee and Lee Wilkins -- Terrorism: disasters that communicate / Fred Vultee -- The crash book: manual for competitive coverage? schematic for public service / Kent Collins and Greeley Kyle -- The quality of disaster news: frames, disaster stages, and a public health Focus / Esther Thorson -- The frontline in our backyard: journalists as first responders / Greeley Kyle -- Covering consumer issues: from scams to preparedness / Marty Steffens -- More than just a victim: citizen journalism and disasters / Marty Steffens -- Roles and goals: doing ethics to avoid journalistic disasters / Lee Wilkins -- Conclusions: the social impact of better journalism / Lee Wilkins

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