AuthorBuckley Owen, Tim, 1948-
TitleSuccessful enquiry answering every time / Tim Buckley Owen
Imprint London : Facet, 2012
Edition 6th ed.
Descript xiii, 156 p. ; 24 cm

SUBJECT

  1. Reference services (Libraries)
  2. Information services -- Quality control
  3. Libraries -- Customer services
  4. Information retrieval

LOCATIONCALL#STATUS
Central Library (4th Floor)025.52 B924S 2012 CHECK SHELVES