No thanks, I'm just looking : sales techniques for turning shoppers into buyers / Harry J. Friedman
Imprint
Hoboken, N.J. : Wiley, 2012
Descript
xiv, 226 p. : ill. ; 24 cm
CONTENT
Getting your act together before you take it to the selling floor -- Opening the sale -- Probing -- The demonstration -- The trial close (otherwise known as the assumptive add-on close) -- Handling objections -- Closing the sale -- Confirmations and invitations