| Title | No thanks, I'm just looking : sales techniques for turning shoppers into buyers |
|---|---|
| Author | Harry J. Friedman |
| Imprint | Hoboken, N.J. : Wiley, 2012 |
| Descript | xiv, 226 p. : ill. ; 24 cm |
Getting your act together before you take it to the selling floor -- Opening the sale -- Probing -- The demonstration -- The trial close (otherwise known as the assumptive add-on close) -- Handling objections -- Closing the sale -- Confirmations and invitations
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.812 F911N 2012 | CHECK SHELVES |
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