Office of Academic Resources
Chulalongkorn University
Chulalongkorn University

Home / Help

TitleNo thanks, I'm just looking : sales techniques for turning shoppers into buyers
Author Harry J. Friedman
Imprint Hoboken, N.J. : Wiley, 2012
Descript xiv, 226 p. : ill. ; 24 cm


Getting your act together before you take it to the selling floor -- Opening the sale -- Probing -- The demonstration -- The trial close (otherwise known as the assumptive add-on close) -- Handling objections -- Closing the sale -- Confirmations and invitations

Selling Customer relations Customer services

Sasin Library658.812 F911N 2012CHECK SHELVES

Chulalinet's Book Delivery Request


Office of Academic Resources, Chulalongkorn University, Phayathai Rd. Pathumwan Bangkok 10330 Thailand

Contact Us

Tel. 0-2218-2929,
0-2218-2927 (Library Service)
0-2218-2903 (Administrative Division)
Fax. 0-2215-3617, 0-2218-2907

Social Network


facebook   instragram