Social media in the public sector : a guide to participation, collaboration, and transparency in the networked world / Ines Mergel
Imprint
San Francisco : Jossey-Bass, c2013
Descript
xviii, 302 p. : ill. ; 25 cm
CONTENT
Social media technologies in the public sector -- Drivers for the use of social media in the public sector -- Barriers to the use of social media in the public sector -- Regulations and directives for the use of social media in the public sector -- Social media policy considerations -- Social media metrics -- Participation 2.0 -- Collaboration 2.0 -- Transparency 2.0 -- Future development in social technologies in government
SUBJECT
Internet in public administration
Social media -- Political aspects
Political participation -- Technological innovations