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TitleSocial media in the public sector : a guide to participation, collaboration, and transparency in the networked world
Author Ines Mergel
Imprint San Francisco : Jossey-Bass, c2013
Descript xviii, 302 p. : ill. ; 25 cm


Social media technologies in the public sector -- Drivers for the use of social media in the public sector -- Barriers to the use of social media in the public sector -- Regulations and directives for the use of social media in the public sector -- Social media policy considerations -- Social media metrics -- Participation 2.0 -- Collaboration 2.0 -- Transparency 2.0 -- Future development in social technologies in government

Internet in public administration Social media -- Political aspects Political participation -- Technological innovations

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