Research and new case company results -- Five key principles of CPM : best practices model -- Principle 1: establish and deploy a CPM office and officer -- Principle 2: Refresh and communicate strategy -- Principle 3: Cascade and manage strategy -- Principle 4: Improve performance -- Principle 5: Manage and leverage knowledge -- Five key principles : self-diagnostic and corporate performance management roadmap

1. Organizational effectiveness
2. Management
3. Performance -- Case studies
4. Executives