ความเครียดในการปฏิบัติงานของพนักงานกลุ่มสนับสนุนบริการทั่วไปเครือโรงพยาบาลสมิติเวชในเขตกรุงเทพมหานคร / กิติมา ศิริไชย = Stress of the general support service workers at Samitivej Hospital Group in Bangkok / Kitima Sirichai
The purpose of this cross-sectional descriptive study was to study the level of stress and its associated factor among the General Support Service Workers at Samitivej Hospital Group in Bangkok.The subjects were 323 workers who work at Samitivej Hospital Group in Bangkok 2011.Theresearch instruments were a demographic questionnaire, questionnaire about causes of stress Suanprung Stress Test-20. The datawere analyzed using descriptive statistics,t-test, F-test and Pearson correlation analysis where appropriate.The personal factors significantly related to stress were found to be sex, education, working period, income, position significant at 0.05 and, age, marital, number of children,health problem, seriouse mistake on duty was not significant at 0.05, that the association between the stress and environment factor, family and social factor was significant at 0.05 The result of the study shows that majority of workers had high stress (35.91%), moderate stress (30.34%) less stress(14.55%) severe stress( 19.20%). This should be effect to organization. The stress and related factors should be concerned.
