Introduction. -- The financial crisis and its public management consequences. -- The context of public management and the changing role of the state. -- Changing ideas about public management. -- Paying for public services. -- Professionals in public management. -- The role of users in public services. -- The use of markets int eh public sector. -- Performance management. -- Putting it all together - managing contradictions in public management.

1. Public administration -- Cross-cultural studies
2. Public administration