Descision making, problem solving, and critical thinking : Requisites for successful leadership and management -- Classical views of leadership and mangement -- Twenty-first century thinking about leadership and management -- Foundation for effective leadership and management : ethics, law, and advocacy -- Ethical issues -- Legal and legislative issues -- Patient, subordinate, and professional advocacy -- Roles and functions in planning -- Strategic and operational planning -- Planned change -- Time management -- Fiscal planning -- Career development : from new graduate to retirement -- Roles and functions in organizing -- Organizational structure -- Organizational, political and personal power -- Organizing patient care -- Roles and functions in staffing -- Employee recruitment selection placement and indoctrination -- Socializing and educating staff for team building in a learning organization -- Staffing needs and scheduling policies -- Creating a motivation climate -- Organizational interpersonal and group communication -- Delegation -- Managing conflict -- Collective bargaining unionization and employment laws -- Quality control -- Performance appraisal -- Problem employees : rule breakers marginal employees and the chimically or psychologically impaired

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