Office of Academic Resources
Chulalongkorn University
Chulalongkorn University

Home / Help

TitleRethinking public service delivery : managing with external providers
Author John alford, Janine O'Flynn
Imprint Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2012
Descript xv, 312 p. : ill. ; 23 cm


Mapping the changing landscape of public service delivery -- Benefits and costs : what government organizations seek from external providers -- Motivations and mechanisms : what external providers seek from government organizations -- Outsourcing and contracting to other organizations -- Partnering and collaboration with other organizations -- Calling on volunteers -- Regulatees as contributors to social outcomes -- Clients as co-producers -- Managing in multiparty networks of providers -- A contingency framework for decisions about externalization -- Organizational cpabilities for managing external provision

Public administration Human services -- Management Human services -- Coantracting out Public welfare administration Public-provate sector cooperation

Sasin Library351 A389R 2012CHECK SHELVES

Chulalinet's Book Delivery Request


Office of Academic Resources, Chulalongkorn University, Phayathai Rd. Pathumwan Bangkok 10330 Thailand

Contact Us

Tel. 0-2218-2929,
0-2218-2927 (Library Service)
0-2218-2903 (Administrative Division)
Fax. 0-2215-3617, 0-2218-2907

Social Network


facebook   instragram