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TitleRethinking public service delivery : managing with external providers
Author John alford, Janine O'Flynn
Imprint Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2012
Descript xv, 312 p. : ill. ; 23 cm

CONTENT

Mapping the changing landscape of public service delivery -- Benefits and costs : what government organizations seek from external providers -- Motivations and mechanisms : what external providers seek from government organizations -- Outsourcing and contracting to other organizations -- Partnering and collaboration with other organizations -- Calling on volunteers -- Regulatees as contributors to social outcomes -- Clients as co-producers -- Managing in multiparty networks of providers -- A contingency framework for decisions about externalization -- Organizational cpabilities for managing external provision


Public administration Human services -- Management Human services -- Coantracting out Public welfare administration Public-provate sector cooperation

LOCATIONCALL#STATUS
Sasin Library351 A389R 2012CHECK SHELVES

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