Part 1: Overview of cross-cultural management -- Introduction to cross-cultural management -- Part 2: Frameworks for cultural analysis -- Frameworks for cultural analysis : the cultural dimensions of Geert Hofstede -- Frameworks for cultural analysis according to Fons Trompenaars -- Other framworks for cultural analysis -- Part 3: Cross cultural management in action -- National cultural versus corporate culture -- Cross-cultural communication -- Cross-cultural negotiations -- Cross-cultural conflict and conflict resolution -- Diversity management : other forms of diversity and subcultures -- Intercultural perceptions on ethics -- Cross-cultural teamwork --Part 4: The future of cross-cultural management -- Culture and globalization