ปัญหาและแนวทางในการจัดเตรียมความพร้อมด้านกายภาพเพื่อสนับสนุนสายการผลิต กรณีศึกษา บริษัทโซนี่ เทคโนโลยี ประเทศไทย จำกัด (อยุธยาเทคโนโลยีเซ็นเตอร์) / นที รักษาเจริญ = Problems and guideline for manufacturing facility setting : a case study of Sony Technology Thailand (Ayutthaya Technology Center) / Natee Raksajaroen
Sony Technology Thailand is a company manufacturing DSLR cameras and their parts. When the company has to manufacture a new product, new machines and necessary devices have to be installed. Before the installation, such physical support as manufacturing area and building operation system has to be prepared. The purposes of this study were to find out what the current situations are and what problems arose during the preparation and to suggest solutions including introducing a management structure to execute the preparation. The case study approach was used in this study based on 10 case studies from 2008 to 2010. The data were collected by reviewing related ducuments concerning general information, the projects' physical requirements, and the processes of the physical preparation. Then the interviews with related individuals were conducted focusing on problems, their causes, solutions and consequences of each. the problems and their causes were analyzed to determine the relationships of the problems, the operational steps, the roles and responsiblities of the concerned agencies and the management structure of physical preparation. It was found that there were problems in each project resulting from operational steps and coordination. The problems wer (1) unnecessary area, (2) not enough required area, (3) not enough electricity system, (4) notenough smoke ventilation system, (5) not enough air-conditioning system, (6) a lack of required amount of electricity, and (7) a lack of special smoke ventilation system. The problems arose from 3 causes: (1) incomplete physical information and a lack of standard documents specifying the physical requirements, (2) a change in quantitative needs and an improvement on the production line, and (3) errors in the system designs and the designs of building operation systems. The problems were related to the roles and responsibilities of the concerned agencies and were related to the management structure of physical preparation. It can be concluded that the problems resultd from manageable causes such as incomplete physical information and errors in the system designs and the designs of building operation systems and causes which were difficult to manage such as a change in quantitative needs and an improvement on the production line. This study proposes a new management structure of preparation and tools to colllect important data. In addition, it introduces facility management acting as a coordinator of physical preparation and project management.