Part 1: Anticipating change -- Organization development and reinventing the organization -- Organization renewal : the challenge of change -- Changing the culture -- Part 2: Understanding the OD process -- Role and style of the OD practitioner -- the diagnostic process -- Overcoming resistance to change -- Part 3: Improving excellence in individuals -- OD intervention strategies -- Process intervention skills -- Employee empowerment and interpersonal interventions -- Part 4: Developing high performance in teams -- Team development interventions -- Intergroup development -- Goal setting for effective organizations -- Work team development -- Part 5: Building success in organizations -- High-performing systems and the learning organization -- Organization transformation and strategic change -- The challenge and the future for organizations

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