Moderating usability tests : principles and practice for interacting / Joseph S. Dumas, Beth A. Loring

Author	Dumas, Joseph S., 1943-
Title	Moderating usability tests : principles and practice for interacting / Joseph S. Dumas, Beth A. Loring
Imprint	Amsterdam ; Boston : Morgan Kaufmann/Elsevier, c2008
Descript	xvii, 185 p. : ill. ; 24 cm

CONTENT

Introduction -- Getting started as a test moderator -- Golden rules 1 through 5 -- Golden rules 6 throungh 10 -- Intial contacts -- Interacting during the session -- Interacting during post-test activities -- Interacting in a remote test session -- Moderator-[articipant arrangements -- Interacting with diverse populations -- Integrating the videos

Human-computer interaction User interfaces (Computer systems) -- Testing

LOCATION	CALL#	STATUS
Chula Business School Library	004.019 D886M 2008	CHECK SHELVES

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