Author | Dumas, Joseph S., 1943- |
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Title | Moderating usability tests : principles and practice for interacting / Joseph S. Dumas, Beth A. Loring |
Imprint | Amsterdam ; Boston : Morgan Kaufmann/Elsevier, c2008 |
Descript | xvii, 185 p. : ill. ; 24 cm |
Introduction -- Getting started as a test moderator -- Golden rules 1 through 5 -- Golden rules 6 throungh 10 -- Intial contacts -- Interacting during the session -- Interacting during post-test activities -- Interacting in a remote test session -- Moderator-[articipant arrangements -- Interacting with diverse populations -- Integrating the videos
LOCATION | CALL# | STATUS |
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Chula Business School Library | 004.019 D886M 2008 | CHECK SHELVES |
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